Thanks for your decision to rent Casa Libra. I hope your visit will be fun and that you enjoy Casa Libra as much as my family, friends and I do.

Here are just a few hints and considerations for you. As a suggestion, print this page and bring it with you.

How do we get to Casa Libra from the Airport?
Upon arrival, obtain a taxi voucher for Colonia Emiliano Zapata, in Puerto Vallarta’s romantic zone. Give the driver the following address: MM Dieguez #478-A, near the intersection of Calles MM Dieguez and Jacarandas.

How do we get keys to Casa Libra?
Upon your arrival at Casa Libra, you will be met by me or an agent (Mercedes Garcia), who will provide keys and answer any questions about the property. Mercedes will also collect the keys and inspect the property on your departure day.

What are the payment and cancellation policies?
All reservations require a 50% deposit, at the time of reservation, payable to the owner. The remaining 50% balance is due 30 days prior to your arrival date, payable to the owner. If the reservation is cancelled more than 30 days before your arrival date, a full refund of the deposit will be made. If the cancellation is less than 30 days before your arrival date, and the unit can be rented for the cancelled time period, a full refund will be made. No refund will be made if the cancellation is less than 30 days before the arrival date and the unit cannot be re-rented for the cancelled time period.

What are the minimum rooms and nights?
During holiday periods (e.g. Christmas, New Years, Easter), the minimum stay is 7 nights per holiday.

When is check in and check out?
Check out time is 11:00 a.m. check in time is 3:00 p.m. An extension may be requested one week prior to arrival if needed. You may also store your luggage at the condominium before or after check in and check out.

How About Security?
Casa Libra is part of a gated, secure condominium complex. Keep the house outside gates closed and locked all the time. The main entrance gate by the mailbox and fountain is to be locked from 8 p.m. to 8 a.m. daily. If you leave for any reason, close and lock all exterior doors and shutters. The floor lamp in the living room is on a timer….please leave the timer running.

How do we use Air Conditioners and Ceiling Fans?
The mini-split air conditioners in the bedrooms operate on remote controls. Remotes cannot be easily replaced, and a charge will be made if they are missing. Instructions for using the remote control are in the bedside table drawer in the guest bedroom. The air conditioners are always on standby status. Simply power them on (using the blue power button) and adjust the temperature to your liking (using the + or – button). Please close all windows and doors if using the air conditioners.

Ceiling fans/lights are also controlled by remotes. Each remote is coded to its individual fan/light…please keep the remote control in the room where you find it. Again, a charge will be made if remotes are missing.

How About Maid Service?
Maid service will normally be provided each Friday and on check out. Blanca Aragon is your maid. She lives across the street from Casa Libra. Additional maid service can be arranged through Mercedes Garcia (ph 322-293-7451 or 044-322-779-6291 (cell)) or Blanca, at a small daily charge.

How About Trash Service?
While the maid will remove any trash weekly, please don’t allow trash or garbage to accumulate in the house, as it may attract ants and other insects and rodents. Kindly carry your daily garbage to the large trash bin at the corner of MM Dieguez and Jacarandas (bottom of the hill); the bin is collected daily by the city.

Are there Telephones?
Feel free to make local calls on the telephones in the bedrooms. There is a telephone book in the nightstand of the guest bedroom. Long distance and cell calls are blocked but you can easily purchase calling cards at nearby convenience stores. These may be used at local pay phones.

What About Internet Service?
A WiFi modem is provided for your convenience. Also, fast internet service is available at many internet cafes throughout the city, and within easy walking distance.

Can We Drink the Water?
Potable water is supplied for drinking purposes. The water jugs are delivered, via truck, several times per week. If additional water is needed, simply signal the water truck driver (who will blow a whistle signaling his arrival), that you need a new jug, and trade him the empty jug (a jug of potable water costs about sixteen pesos). Water from the taps may be used for brushing teeth, etc., but we recommend using the potable water for making coffee, ice, etc.

Can We Drink the Beer and Wine in the Condo?
There is cold beer in the refrigerator and bottles of wine in the kitchen rack. Please feel free to help yourselves, but kindly replace any you use. Beer bottles are charged a deposit fee at the time of purchase. Please save any empty beer bottles, which are to be returned to a beer depository.

Are there Good Restaurants Nearby?
There are many good restaurants within walking distance of Casa Libra…or within a short bus or taxi ride. Some recommended places include:

El Brujo, Red Cabbage, Café de Olla, Trios, the Coffee Cup (great coffee, sandwiches, and desserts). Some of the best ceviche in town can be bought at a little street stand near the El Brujo restaurant. Wonderful tacos al pastor are available to go at a street stand near the church.

Is there a Nearby Food Market?
There is a nice open-air market a couple of blocks from Casa Libra. Available at the market are fresh fruit and vegetables, breads, meats and fish, etc. (to walk to this market, go down the hill to Calle Jacarandas, turn right to Calle Lazaro Cardenas, and right again a couple of short blocks; the market stores are on the right as you go east). Also a short walk away is Rezo’s Market (which has a more extensive selection of food and also a second floor with lots of hardware, etc.). Other choices include Mega, Gigante, Wal-Mart, Soriana, and Sam’s (by bus or taxi).

How Far is the Beach?
The beach is a ten or fifteen minute walk from Casa Libra. You can stroll down Basilio Badillo (down the hill, turn right at Jacarandas and next left). It’s only six blocks to Calle Olas Altas, which parallels Playa Los Muertos, Puerto Vallarta’s most popular beach.